Jurnal Ilmiah Bisnis Elektronik https://e-jurnal.stie-ibek.ac.id/index.php/JINBE <p><strong>Jurnal Ilmiah Niaga Bisnis Elektronik (JINBE) </strong>adalah jurnal yang diterbitkan sebanyak 1 (satu) kali (November) dalam satu tahun oleh STIE-IBEK Pangkalpinang, mencakup Ekonomi, Perniagaan Elektronik dan Bisnis Digital. Penerbitan JINBE bertujuan sebagai sarana para peneliti untuk menyerbarluaskan karya yang dihasilkan kepada kalangan luas serta sebagai sumber bagi peneliti lainnya mendapatkan ilmu dalam bidang Bisnis Elektronik. </p> STIE IBEK Pangkalpinang id-ID Jurnal Ilmiah Bisnis Elektronik 2830-4896 PENGGUNAAN LABA, ARUS KAS DAN LEVERAGE UNTUK MEMPREDIKSI KONDISI KEUANGAN FINANCIAL DISTRESS PADA PERUSAHAAN SEKTOR TRASPORTASI YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2015-2021 (STUDI KASUS PT GARUDA INDONESIA) https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/307 <p>The purpose of this study was to determine the effect of cash flow and earnings on financial distress. Data was obtained form secondary data, which was obtained from parties in the form of publication reports for the 2015-2021 period (case study of PT Garuda Indonesia). The financial distress measurement method uses the Altman z-score method.</p> <p style="text-align: left;">The results of the study show (1) Profit has no significant effect on predicting financial distress. (2) Cash flow has no effect on predicting financial distress conditions. (3) Leverage has no effect on predicting financial distress conditions. And simultaneously this study states that profit, cash flow and leverage have no effect on predicting financial distress.&nbsp;</p> Sherly Marcella Sadili Yunita Maharani Medinal Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-02 2023-11-02 3 1 11 16 10.61533/jinbe.v3i1.307 ANALISIS SISTEM PENGENDALIAN INTERNAL PADA PENGELUARAN DANA KAS KECIL (STUDI KASUS PT. SUMBER BAHAGIA KARGO EKSPRESS) https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/296 <p style="text-align: justify;"><em>This study aims to analyze the internal control system on petty cash disbursements at PT. Sumber Bahagia Kargo Ekspress which has been decided through standard operational management policies. Researchers also use the approach in this research study of literature.</em></p> <p style="text-align: justify;"><em>Based on the analysis in this study, the internal control system for petty cash disbursements has not been running effectively (theoretical comparisons and research findings in the field) at PT. Sumber Bahagia Kargo Ekspress. The results of the study show that there is no serial number printed on each proof of petty cash disbursement and petty cash disbursement documents that have been made that are not stamped with the mark "PAID" or a valid stamp if they have been paid. Another finding is that management still performs dual duties and authorities; namely the Accounting function and the Financial Management function.</em></p> Yolanda Natalia Novika Ryan Hasianda Tigor Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-02-11 2023-02-11 3 1 17 23 10.61533/jinbe.v3i1.296 ANALISIS PENGARUH SISTEM PENGENDALIAN INTERNAL TERHADAP KINERJA KARYAWAN PADA PT. ENSEVAL PUTERA MEGATRADING, TBK CABANG PANGKALPINANG https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/297 <p style="text-align: justify;"><em>This study uses primary data with quantitative descriptive. The data used in this study is in the form of questionnaires to 52 employees. The sampling technique is the same as the total population at PT. Enseval Putera Megatrading, Tbk Pangkalpinang Branch. The data analysis method used is descriptive statistics with hypothesis testing using multiple linear regression processed with JASP.</em></p> <p style="text-align: justify;"><em>The results of the study show (1) Control Environment has no partial effect on employee performance with a significance value of 0.813. (2) Risk assessment has no partial effect on employee performance with a significance value of 0.239. (3) Control activities have no partial effect on employee performance with a significance value of 0.230. (4) Information and Communication has no partial effect on employee performance with a significance value of 0.968. (5) Monitoring has a partial effect on employee performance with a significance value of 0.020. (6) Control Environment, Risk Assessment, Control Activities, Information and Communication and Monitoring have a simultaneous effect with a significance value of 0.001.</em></p> Yori Novika Fery Panjaitan Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-02 2023-11-02 3 1 24 30 10.61533/jinbe.v3i1.297 ANALISIS PENGARUH SERVQUAL TERHADAP KEPUASAN PELANGGAN PT. AMARTHA MANUNGGAL PRIMA CABANG PANGKALPINANG (STUDI KASUS PADA ID EXPRESS CABANG PANGKALPINANG) https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/327 <p style="text-align: justify;"><em>The research method uses a quantitative descriptive approach. The data collected by distributing questionnaires to 93 respondents in this study were Pangkalpi</em><em>n</em><em>ang ID Express customers. The sample is determined by using purposive sampling technique. Data analysis used Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Test, Simultaneous Test (F Test), and Partial Test (t Test) which were processed with JASP. </em></p> <p style="text-align: justify;"><em>The results show (1) Tangibles had no partial effect on customer satisfaction with a significance value of 0.815 &gt; 0.05 and a tcount value of 0.235 &lt; a ttable value of 1.66235. (2) Reliability has a partial effect on customer satisfaction with a significance value of 0.040 &lt;0.05 and a tcount of 2.090 &gt; of a ttable value of 1.66235. (3) Responsiveness has a partial effect on customer satisfaction with a significance value of &lt;.001 &lt;0.05 and a tcount of 4.431 &gt; of a ttable value of 1.66235. (4) Assurance has no partial effect on customer satisfaction with a significance value of 0.124 &gt; of 0.05 and a tcount of 1.552 235 &lt; of a ttable value of 1.66235. (5) Empathy has a partial effect on customer satisfaction with a significance value of &lt;.001 &lt;0.05 and a tcount of 4.693 &gt; of a ttable value of 1.66235. (6) Tangibles, Reliability, Responsiveness, Assurance, Empathy simultaneously influence customer satisfaction with a significance value of 0.001 &lt;0.05 and fcount value 52.205 &gt; than ftable value 2.71.</em></p> Angeline Putri Anne Zamhari Gayatria Oktalina Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-08 2023-11-08 3 1 46 53 10.61533/jinbe.v3i1.327 ANALISIS PENGARUH KUALITAS PELAYANAN, CITRA PERUSAHAAN, DAN KEPUASAN, TERHADAP LOYALITAS (STUDI KASUS PADA PT. MNC SEKURITAS PANGKALPINANG https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/313 <p style="text-align: justify;"><em>The method used in this research is a descriptive method with a quantitative approach to find the relationship between the independent variables (service quality, corporate image, and satisfaction) with the dependent variable (loyalty) using statistical formulas. While the statistical formula used to test the hypothesis is multiple linear regression analysis, the sample in this study amounted to 67 people.</em></p> <p style="text-align: justify;"><em>The test results for the service quality variable (X1) where t<sub>count</sub> (4.486) &gt; t<sub>table</sub> (1.669) mean that the service quality variable (X1) has a partial effect on loyalty (Y). The test results for the company image variable (X2) where t<sub>count</sub> (-0.221) &lt; t<sub>table</sub> (1.669) mean that the corporate image</em> <em>variable (X2) has no partial effect on loyalty (Y). The test results for the satisfaction variable (X3) where t<sub>count</sub> (7.121) &gt; t<sub>table</sub> (1.669) mean that the price variable (X3) has a partial effect on loyalty (Y).</em></p> Alvonsus Niko Sella Zamhari Fery Panjaitan Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-03 2023-11-03 3 1 31 38 10.61533/jinbe.v3i1.313 ANALISIS PENGARUH KUALITAS PELAYANAN, LOKASI, HARGA SERVICE TERHADAP KEPUASAN PELANGGAN DI BENGKEL MOTOR COMS https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/311 <p style="text-align: justify;"><em>This research was entitled: </em><strong>“Analisis Pengaruh <em>&nbsp;</em>Kualitas Pelayanan, Lokasi, Harga service Terhadap Kepuasan Pelanggan di Bengkel Motor Coms<em>”.</em></strong></p> <p style="text-align: justify;"><em>The purpose of this study was to determine the effect of direct marketing on purchasing decisions either simultaneously or partially. This research was conducted from January 2023 to June 2023.</em></p> <p style="text-align: justify;"><em>The method used in this study is descriptive with a quantitative approach with the aim of finding the relationship between the independent variables (Service Quality, Location, &nbsp;Service Price.) and the dependent variable (Customer Statisfaction) using a statistical formula. While the statistical formula used to test the hypothesis of Multiple Linear Analysis. The sample in this study amounted to 94 people.</em></p> <p style="text-align: justify;"><em>The results of the study prove that: (1) Service quality has an effect on Customer Statisfaction,t</em><em>count value is 2.704 greater than the t</em><em>table 1.98667.(2) Location does not affect Customer Statisfaction value of t</em><em>count -1523 is smaller than t</em><em>table 1.98667. (3)&nbsp;Service price has an effect on Customer Statisfaction,t</em><em>count value is 3.470 greater than the t</em><em>table 1.98667.</em></p> Vallen Gennysia Claudia Fery Panjaitan Zamhari Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-02 2023-11-02 3 1 54 59 10.61533/jinbe.v3i1.311 ANALISIS PENGARUH EARNING PER SHARE DAN DEVIDEN PAYOUT RATIO TERHADAP HARGA SAHAM (STUDI KASUS PADA PERUSAHAAN UNITED TRACTORS TBK) https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/295 <p style="text-align: justify;"><em>This research was entitled: </em>“Analisis Pengaruh <em>Earning Per Share </em>dan <em>Deviden Payout Ratio </em>Terhadap Harga Saham (Studi Kasus Pada Perusahaan United Tractors Tbk)<em>”.</em></p> <p style="text-align: justify;"><em>This study aims to determine the effect of Earning Per Share (EPS) and Dividend Payout Ratio (DPR) on share prices in the United Tractors Tbk company for the 2008-2022 period. This study uses secondary data with the documentation method and processed with the JASP tool to test the multiple linear regression hypothesis.</em></p> <p style="text-align: justify;"><em>The results showed (1) Earning Per Share has a partial effect on stock prices, a significance value of 0.010 is less than 0.05 and a t count value of 3.039 is greater than a t table value of 2.17881. (2) The dividend payout ratio has no partial effect on stock prices, with a significance value of 0.175 is greater than 0.05 and the t count value is 1.441, which is less than the t table value of 2.17881. (3) Earning Per Share and Dividend Payout Ratio simultaneously influence the significance value of 0.027 which is less than 0.05 and the f count value is 4.970 which is greater than the f table value of 3.89.</em></p> Meiriki Yordan Ryan Hasianda Tigor Deara Shinta Lestari Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-01 2023-11-01 3 1 39 45 10.61533/jinbe.v3i1.295 ANALISIS KINERJA KEUANGAN DENGAN MENGUKUR TINGKAT KESEHATAN BANK MENGGUNAKAN METODE RISK PROFILE, GOOD GOVERNANCE, EARNINGS, AND CAPITAL (RGEC) (STUDI KASUS PADA PT BANK TABUNGAN NEGARA (PERSERO) TBK) https://e-jurnal.stie-ibek.ac.id/index.php/JINBE/article/view/316 <p style="text-align: justify;"><em>This study aims to analyze the financial performance of PT Bank Tabungan Negara (Persero) Tbk by measuring the health level of banks using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, and Capital) in accordance with Bank Indonesia Regulation No. 13/PBI/2011. This type of research is quantitative research and uses secondary data sources in the form of annual reports from PT Bank Tabungan Negara (Persero) Tbk for 5 years, from 2018 to 2022 downloaded from the Bank BTN website.</em></p> <p style="text-align: justify;"><em>The analysis technique used in this research is descriptive with the method of risk profile, good corporate governance, profitability and capital (RGEC). The results of this study are expected to contribute more comprehensively in weighing and making the right management decisions for PT Bank Tabungan Negara (Persero) Tbk in the future from seeing how their financial performance and bank health over the past 5 years. The results showed that PT Bank Tabungan Negara (Persero) Tbk for the period 2018-2022 was ranked second with a healthy predicate, which shows that the financial performance of PT Bank Tabungan Negara (Persero) Tbk over the past 5 years has been good and Bank BTN is considered capable of dealing with significant negative influences from changes in business conditions and other external factors.</em></p> Vanessa Putri Yunita Maharani Hendarti Tri Setyo Mulyani Hak Cipta (c) 2023 Jurnal Ilmiah Bisnis Elektronik 2023-11-03 2023-11-03 3 1 1 10 10.61533/jinbe.v3i1.316