RAHMADANTI, M.; HASIANDA TIGOR, R.; TRI SETYO MULYANI, H. ANALISIS PENGARUH KUALITASTELLER DAN FASILITAS E-CHANNEL TERHADAP KEPUASAN NASABAH BANK BNI KC PANGKALPINANG (STUDI KASUS BNI KC PANGKALPINANG) . JURNAL PROGRESIF MANAJEMEN BISNIS, [S. l.], v. 11, n. 1, p. 15–23, 2024. Disponível em: https://e-jurnal.stie-ibek.ac.id/index.php/JIPMB/article/view/352. Acesso em: 21 nov. 2024.