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Talia, Astuti N, Tigor RH. ANALISIS PENGARUH TANGIBLES, REABILITY, RESPONSIVE, ASSURANCE, DAN EMPHATY TERHADAP KEPUASAN PELANGGAN PADA TOKO CITRA ELEKTRONIK. JPMB [Internet]. 2023 Apr. 3 [cited 2024 May 20];10(1):6-12. Available from: https://e-jurnal.stie-ibek.ac.id/index.php/JIPMB/article/view/290